Our Data Centre

Find out more about Safe Hosts' resilient, secure and energy-efficient dedicated data centre, located in Cheltenham.

 

At Safe Hosts UK, we operate and manage our own modern, efficient, low PuE and ISO 9001/27001 data centre in Cheltenham, conveniently located if you're based in the South West, West Midlands or Wales.

If you're further afield, talk to us about our full management and installation service. It's a convenient way of avoiding the high costs associated with dedicated hosting in London or the South East, and a great choice if you need colocation in the UK but are located abroad.

As one of the leading UK Colocation data centre providers, our experienced support team will act as an extension of your own IT team, monitoring performance and ensuring maximum uptime for your servers.

Explore our site for more about the services we offer, or get a quick quote for hosting in Cheltenham, Managed Services and Leased Lines on our national MPLS network, which includes London, Birmingham and Manchester.

 

Power

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POWER

> We're fed from the power grid by a 11kV ring main, with our own substation housed on-site.
> Continuity is provided by 2 diesel generators and physically separate UPS's

ELECTRICAL

> 11,000 Volt, diversely-fed ring main supply
> Reserved network capacity of 4 Megawatts
> Dual 1500kVA 11kV-400V transformers
> Concurrently maintainable LV power grid, multiple redundant components
> Castell interlocked bypass and full rated bus couplers
> On-site 24/7/365 M&E support

UPS

> 20-minute run time at full load
> Optional B feed from physically separated UPS system
> On-site 24/7/365 M&E support

GENERATION

> On-site diesel generation, 2n (backing both sides of the power grid)
> Fuel supply on site for 48 hours @ 100% load, backed by a 4-hour priority fuel contract
> Quarterly load bank testing & fuel polishing regime
> On-site 24/7/365 M&E support

Network

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CORE

> Core network nodes at Telehouse North (THN) & Telecity Sovereign House (SOV)
> Juniper MX core network 1G/10G/100G ready, MPLS enabled (THN), (SOV)
> BGP upstream connectivity with multiple Tier 1 carriers
> 1.5Tbit/s maximum core fabric performance, dual homed, (THN), (SOV)

AGGREGATION / BACKHAUL

> Diversely connected to Safe Hosts core network aggregation sites via Dark Fibre

CONNECTIVITY

> Route and carrier-diverse DWDM fibre between (THN) & (SOV)
> Dark fibre/DWDM access to all major Docklands data centres
> Sub 4.5ms round trip latency between (SAX) and (THN)
> (SAX) is on-net for: Safe Hosts Internet, SSE, Vodafone, Virgin, BT Openreach
> AS59816 (Safe Hosts Internet LLP) house network available at all locations
> 24/7/365, UK-based Network Operations Centre (NOC)
> Multiple 10Gbit connections to Tier 1 carrier mix
> DDoS mitigation service available

Data Halls

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DATA FLOOR

> 600mm raised floor void, 42mm heavy duty, PSA-rated floor structure
> 42/47U racks, alternatives available upon request
> Custom-designed cold containment and air distribution
> Maximum power density, 16kW per rack
> Bespoke private suites, rack configurations and rack densities available on request

COOLING

> Data floors temperature-controlled using hybrid DX/free air systems
> Energy efficient adiabatic cooling system to minimise our carbon footprint
> Minimum N+1 redundancy on all cooling plant
> On-site 24/7/365 M&E support

FIRE

> Addressable, multi-zoned optical, smoke and heat detection systems
> Dual zone VESDA in each colocation area
> Low pressure FM200 gaseous fire suppression in all critical power areas
> High pressure IG55 gaseous fire suppression in the data floors

Security

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SAFE AND SECURE

Our Cheltenham data centre benefits from a full perimeter fence, CCTV monitored 24/7 and a fully ISMS-certified access control system.

Full rack customers have lockable rack doors, while data floors and power rooms are further protected by a gas-based fire suppression system using a VESDA early warning system.

Regular physical security patrols ensure security from the perimeter fence all the way to individual racks.

You also have the option to have visitors accompanied by one of our staff while on site, if required.

A new approach to data centre access

2020 has been a smack in the face for almost everyone, but what's important is how we all respond and whether we see challenges or opportunities.

In the face of some well-documented data centre closures, and tales of remote hands support too stretched to be effective, we wanted to do something different for our customers.

Making sure that, whatever happens in the future, we're still providing the levels of service you need and expect and making sure you still have the ownership, security and control that colocation is all about.

Using our links and knowhow in the world of gaming, we've painstakingly recreated our data centre in virtual reality, from the power and cooling systems that maintain our facility to the handles and signs on the doors and the gravel in the yard outside. But, more importantly, right down to each aisle and cabinet of our server rooms and the individual racks taken by our customers.

The two videos here show the style of the tool, giving quick tours of, firstly, our whole facility as we expand our rack space into new areas and, secondly, the resilient setup that makes sure the power supply to your hardware never runs out.

When complete, the tool will be configured to make sure that customers will see their hardware only, ensuring that the security of other customers is never compromised.

Ultimately, our aim is to give our customers the experience of being on-site, being able to see what's happening with their hardware and being able to adjust settings remotely. All from the comfort of their own office, home, car or wherever they happen to be.

Giving them all visibility, control and clarity in an otherwise uncertain world.

 

Colocation

Whether you need part racks, full racks or private suites, with power and bandwidth to match, we have the space and conditions to to suit your requirements and ensure optimum performance.

Dedicated Servers

We've been building and maintaining servers for years so we know how to ensure best-in-class performance from your servers. Choose from existing hardware or talk to us about bespoke requirements.

Ready to chat?

To talk through our packages or discuss bespoke options, please get in touch.

Our friendly experts are easy to talk to and creative in designing the right solution for every customer.