Posts by Mark Jones
The mistake that’s costing millions
I’m not talking about user error or accidentally switching off your client’s IT. I’m not talking about data breach; there are enough real-life examples of that without adding more fuel to that fire. No. I’m talking about over-promising and forgetting to talk about what you already do really well. Like getting customer service right. …
Read MoreResilience and redundancy
A while ago, we took some technology phrases and acronyms and made them clear. Like CDR (Committed Data Rate) and 95th percentile billing. Now feels like a good time to explore some other phrases that can often cause confusion. What’s resilience? What does redundancy mean when it comes to technology? And what’s the difference between…
Read MoreWhy geography matters when choosing your Colocation data centre
When you’re looking for a new or additional Colocation provider, there are many factors to consider such as network resilience, security and scalability, to name a few. But the location of your chosen facility is just as important in how easy your service will be to manage and how well it will meet all your…
Read MoreTaking Colocation to the next level
The concept of Colocation is pretty well understood and there are Colo data centres all over the globe. However, Colocation still requires businesses to have in-house IT expertise, or at least a trusted IT consultant, who can nip over to the data centre to handle any required changes and maintenance. But IT guys can’t always…
Read MoreWhere is Colocation going?
With Cloud growth and expansion continuing unabated and the increasing ease with which the uninitiated can grab themselves an entry-level cloud landing zone, you could be forgiven for wondering what the future might look like for Colocation providers. According to a report published earlier this year, the future of Colo is golden. The report valued…
Read MoreCan data centres be environmentally-friendly?
That’s a pretty big question really. And one I’m not going to attempt to answer from every possible angle. But when you think about the sheer amount of energy being consumed in your average data centre and how much heat is generated by all that hardware and all that energy, it all adds up to…
Read MoreHow remote hands are helping hosting customers to keep their distance
The concept of remote hands in your Colocation data centre might be one you’ve not thought that much about before, or you might’ve been aware that remote hands support existed but never taken advantage of it. However, in the socially distanced world in which we now find ourselves, it might just be what you need…
Read MoreWhen broadband just isn’t enough
There comes a time in the life of every small business when one too many backups fail or the broadband groans and peters out just when payments are being processed. When you know, you know … it’s time to celebrate the fact that your business has grown and to look at your leased line options.…
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